FAQs

Everything You Want to Know

Tickets/Admission

WHERE CAN I BUY TICKETS TO WINTER JAM / CAN I STILL PAY MY DONATION AT THE DOOR??

Winter Jam has always been a general admission show which means there are no pre-sold tickets, just a donation at the door!  However, this year due to Covid restrictions, all attendees will need to make their donation in advance by joining Jam Nation online. . To find out more information on price and what is included, click the Jam Nation link. 

WHAT PRECAUTIONS WILL BE TAKEN FOR COVID-19?

Your safety is our top priority at Winter Jam 2021 and we will be taking the precautions below to protect everyone in attendance:

 

-Lining up before doors open is not recommended. Please do not arrive sooner than your scheduled entry time.

-We will be at a reduced capacity with plenty of room to spread out.

-Groups will have their choice of socially distanced pods, separated from other groups. Larger groups may take multiple, adjacent pods while smaller party may share a pod with empty seats left in between.

-All attendees who are able should wear a face covering while not in their seat. (Depending on local ordinances)

-All Winter Jam staff and crew will wear face coverings and have their temperature checked daily.

-All venues will be performing frequent and strict sanitizing procedures.

 

DOES WINTER JAM HAVE AN AGE LIMIT TO ATTEND THE SHOW?

Winter Jam is a family friendly event. All ages are welcome to attend!

WHAT IF I CAN'T AFFORD TO DONATE THE FULL MEMBERSHIP PRICE?

If you can not afford to donate at these levels, fill out this form to contact us for assistance.

Show Info

WHAT TIME WILL THE SHOW END?

The show is around 3.5 hours total.
 

HOW LONG IS THE CONCERT?

All artists perform each night, so you get to enjoy approximately 3.5 hours of show time!

DO WE HAVE TO PAY FOR PARKING AT A WINTER JAM SHOW?

The tour does not have control over parking fees. Please contact your local venue and ask them if they plan on charging for parking during the show.

CAN YOU MAKE A SPECIAL ANNOUNCEMENT FROM STAGE?

Unfortunately, due to the length of our show and the tight schedule we cannot accommodate special announcements/birthday wishes/proposals/etc.

WILL THERE BE FOOD AVAILABLE AT THE SHOW?

Yes. Food vendors/stands will be open on the concourse of the arena.

WHAT CAN I BRING INTO THE VENUE?

Each venue has its own security requirements and restrictions. As a general rule, no outside food and drink are allowed, along with large backpacks, professional cameras (with detachable lenses), and no weapons of any kind (including pocket knives, laser pointers, selfie sticks, etc.). Please contact your local venue regarding specific questions you have. 

Seating

IS THERE HANDICAP SEATING AT WINTER JAM?

Yes. Each venue that Winter Jam visits is handicap accessible, but they are unique, so we ask that you contact your local venue to get more information on their handicap/disabled protocols.

DO I HAVE TO BECOME A PART OF JAM NATION TO GET GREAT SEATS AT WINTER JAM?

For 2021, there will be no donation at the door and all attendees must join Jam Nation and select their show of choice to reserve your spot and guarantee entry. Platinum members can enter two hours prior to start time and Basic members can enter one hour prior to start time. Each group can then select from their choice of available seating pods. Capacities will be greatly reduced so everyone should have a great seat!

CAN I SAVE SEATS?

No. Venue security and tour personnel will ask you to remove any signs, or personal items being used to save seats for anyone that's not inside the building already.

Other

HOW DO I GET MY BAND CONSIDERED FOR A WINTER JAM LINE-UP?

Unfortunately, Winter Jam does not accept unsolicited artist submissions. We encourage artists that are looking to develop their career, to check out Gospel Music Association and/or Camp Electric.

ARE CAMERAS ALLOWED AT WINTER JAM?

Still photography is allowed. Video cameras or professional photography equipment are not allowed.  Each venue has their own policy for what types of cameras they allow in so if you plan to bring a DSLR camera, we suggest you contact the venue in advance to double check.

HOW CAN I GIVE/DONATE TO THE MINISTRY OF WINTER JAM?

If you are interested in giving/donating to Winter Jam, you can donate online or mail a check to:

Winter Jam Tour Spectacular

718 Thompson Lane
Suite 108-443
Nashville, TN 37204

Please make your check out to "NewSong Ministries, Inc."

HOW CAN I MEET THE ARTISTS?

Due to Covid-19 precautions, there will be no artist meet and greets in 2021 but Platinum members will have the opportunity for a Q+A with select artists!

Jam Nation

WHAT DO YOU RECEIVE WHEN YOU BECOME A PART OF JAM NATION?

JAM NATION Basic Members receive the following:



- FREE & EARLY ADMISSION to one Winter Jam show of your choice


- General admission, socially distanced pod seating

 

- COLLECTIBLE JAM NATION PASS & lanyard


- JAM NATION INSIDER EMAILS - be the first to know WJ news before the general public


- GROUP MEMBERSHIPS AVAILABLE for groups of 10 or more

 

JAM NATION Platinum Members receive the above benefits plus the following:

- Early admission 2 hours prior to start time through Jam Nation entrance

- First choice of general admission socially distanced pod seating

 

- Limited Edition Jam Nation T-Shirt

 

- Personalized Jam Nation Pass and Lanyard

 

- Q+A Session with Artists

 

- Opportunity to attend multiple shows FOR FREE

HOW DO I ORDER A JAM NATION MEMBERSHIP?

Winter Jam JAM NATION Memberships are ONLY available at the following JAM NATION LINK to join. Charges to credit card bill will show up as "NEWSONG MINISTRIES".